About Us
What do we do?
Calibre Instruction provides on-site employee training for retail, storefront and corporate employees in effective and appropriate communication methods, and conflict resolution techniques.
Our consulting services also include a site inspection and help with Critical Incident Training and Critical Incident Plan development.
We provide your employees with the ability to recognize such situations, and give them the tools to deal effectively and safely with any critical workplace incident.
Your company's mission & priorities are important to us. We strive to help your employees learn to tackle difficult issues, while maintaining strong customer service methods at the same time.
Services We Offer
We offer a variety of seminars designed to provide employees with the tools they need to overcome various day-to-day situations.
Our seminars focus not only on dealing with crucial moments, but also how to foster and develop successful working relationships with the police, to increase the effectiveness of community relationships.
Click the Find Out More button for a list of our seminars!
Why Us?
Jonathan and Andrea Atkinson have over 20 years of teaching/training experience in both the public and private sector.
Jon has a BA in Theatre/Communications from the University of Puget Sound and a Master's Degree from California State University at Long Beach in Emergency Services Administration.
Andrea has a BS in Behavioral Science from San Jose State University.
Their combined 40 years of Law Enforcement Experience provides a unique and direct approach to teaching problem solving skills.
Jon is specially trained in dealing with those suffering from mental illness, and is a trained Hostage Negotiator. He also specializes in tactical training including, Active Shooter and major critical incidents.
Andrea is a Public Safety Dispatcher experienced in communication with the public, and has many years of experience as a Tactical Dispatcher.